BULK BILLING GP SERVICES
All Men’s Health All Women’s Health
Diabetes Screening Skin Cancer Checks
Minor procedures Cryotherapy – Punch Biopsy
Scripts & Referrals Child Immunisation
Overseas Vaccinations Adolescent Health
Mental Health Chronic Disease Management
Clinical Nursing Services On site pathology services
Standard appointment times are 15 minutes although longer appointments are available if necessary,
If you do require a longer appointment please let reception know when booking.
Please notify reception staff of any change in your contact details
GP’s in the practice may be contacted during normal surgery hours. If the GP is with a patient, a message will be taken and the reception staff will advise that the GP will return your call as soon as available. Your call will always be put through in an emergency.
Bawrunga Medical Service is not contactable via email.
Your doctor will advise when your results will be back. Please make an appointment with reception for a follow up appointment.
Reminders are conducted for various conditions and reasons. Consent is obtained from patients prior to placing them on a proactive reminder system, and this includes National and State based reminder registers.
A fee of $10 is charged for phone requests for prescription, reprint of referrals, pathology/xray referrals
All our patients records are kept private and confidential, we abide by all State and Federal Legislation in relation to the Privacy Act.
Customer Feedback and Complaint Forms
It is our policy to have a Client Feedback Survey Form to fill out to gain information to improve service to you and also a Complaint Form, any complaints will be dealt by the Chief Executive Officer.
Or you may contact the NSW Complaints Commission on: 02 9219 7444